Let’s introduce our merchants

Hello! My name is Hoa. I’m the leader of the team responsible for the order fulfillment system. Our company was established three years ago, and we have a commercial business model. Linh here is also a part of the team.

Hi, I’m Linh, and I work for a subsection of the organization. Our side of the business was established two years ago, and our business model is eCommerce with print-on-demand items like apparel and stickers on various eCommerce platforms like Etsy, Amazon, and TikTok Shop.

Fantastic.
What products do you sell?

Hoa: We’re currently selling in the US market, and our products are clothing pieces as well as some home decor items, like ornaments, which are essential products for the holiday season. We sell these on various eCommerce platforms like Amazon, eBay, and TikTok Shop.

How has Printify Express Delivery positively impacted your business?

Hoa: We’ve been using Printify Express Delivery for a long time and have seen how much it has changed how the public sees us. We’re very satisfied with the quality and the speed of Printify. Recently, we’ve integrated two additional variants that we use, specifically the Express program, because it has helped with the delivery time and scope. 

Printify Express Delivery is a fulfillment option that offers more for no additional cost. So, for $7.99 and faster fulfillment, it beats standard shipping. Quotes from other platforms consistently range from $15 to $20, and the fulfillment time is still long. Meanwhile, with Printify Express Delivery, the print and delivery are within just two to three days, which I think is amazing.

Any customer feedback on Printify Express Delivery?

Linh: Yes, my customers are very satisfied with the Printify Express Delivery service. And they’ve given me a lot of five-star reviews. They’ve generally been very pleased to receive their products early, all thanks to Printify Express.

Have you seen a shift in your brand perception?

Linh: Yes, our customers expect us to maintain high-quality products consistently. With Printify Express Delivery, we’ve been able to deliver high-quality products with a remarkably low rate of errors.

How do you adjust pricing when using Printify Express Delivery?

Linh: The shipping cost with Printify Express Delivery is only $7.99, which is significantly cheaper than other factories. This has proven to be cost-effective for my business. Therefore, Printify Express Delivery has helped us considerably save on business expenses.

Any example of how Printify Express Delivery helped you meet a tight deadline?

Hoa: In my team, I remember that during the last holiday season, many customers bought products as gifts. We got an order, and the customer asked if we could deliver it in just four days. It was risky because this was also during the Christmas season, which is very busy. The customer ordered on the 20th!  But with Printify Express Delivery, we were able to deliver on Christmas Eve, just in time for Christmas.

Linh: Regarding my team, I remember one time we had a returning customer who ordered ten pieces for an upcoming birthday party. However, due to an oversight, she placed the order quite late. She was desperate to have the products delivered before the birthday. Given that priority shipping takes about seven to eight business days, she was certain the items wouldn’t arrive on time. Fortunately, Printify offers Express Delivery service, significantly shortening the order processing time to only three to four business days. So the order arrived just in time for the birthday party.

Conclusion

Linh and Hoa praised Printify ExpressDelivery for its fast delivery, increased customer satisfaction, and cost-effectiveness. They also shared how Printify Express Delivery streamlined shipping processes, saved time, and increased profit margins. 

We hope their experience proves that adding Printify Express Delivery to your business model will be a great move this year.

The transcript of our conversation has been shortened and edited.

What is Printify Express Delivery and how does it work?

It’s all about making the lives of every POD store owner easier and more profitable – delivering your customers a customer experience that’s only possible with Printify.

Printify Express Delivery is a fulfillment option that – for a small additional cost – offers production and delivery within just two to three business days.

When activated, this delivery option is automatically displayed for US buyers, giving them the option to purchase your products with the possibility of receiving them exceptionally fast. From that moment on, your chosen Print Provider will print, package, and deliver the goods within two to three days.

Which products are eligible for Printify Express Delivery?

For your convenience, the Printify Catalog has a filter option that – when checked – will showcase all the products eligible for Express Delivery.

Our team is working hard to expand the list of items eligible for this feature. Express Delivery is offered for Bella+Canvas 3001 and Gildan 5000 t-shirts with front prints, two of our most popular products, in best-selling colors:

Unisex Heavy Cotton Tee

By Gildan · 5000

From $8.61 From $5.89 with Printify Premium

8 sizes 70 colors 22 print providers

Unisex Jersey Short Sleeve Tee

By Bella+Canvas · 3001

From $10.87 From $8.69 with Printify Premium

9 sizes 126 colors 21 print providers

How are express delivery times calculated

First, it’s important to note that the cut-off time for Express orders is 12 PM. What does that mean for your customers?

It’s simple. The day of the order is not included in the calculation unless submitted before 12 PM (time zone of the order destination). If the order is placed before 12 PM, it will be printed and delivered within two to three business days.

Example.

• Jenny orders your epic Gildan 5000 t-shirt Monday morning at 9:30 AM. Thanks to Printify, she will be wearing that tee to dinner most likely on Wednesday.

• However, Sarah placed that same order Monday afternoon at 1:30 PM. She’ll be wearing your fabulous tee to dinner on Thursday since she missed the cut-off time.

How to enable Express Delivery for your products

You can either enable this feature on your existing listings – or create brand-new ones in a few simple steps. Let’s take a look.

Step 1: Pick a product and Print Provider

Head to our Catalog and utilize the wonderful filter feature on the left side to check all the important boxes that matter for your business and design – in this case, Express Delivery. This will filter out all the products eligible for speedy fulfillment. 

Once you pick a product, click the Offers Express Delivery toggle under All Print Providers to filter out the MVP Printing Partners that offer this feature for their products.

Now you can choose from all the options available, select your Print Provider, and Start designing.

Step 3: Enable the feature and adjust your pricing

After designing your products, you’ll be automatically sent to the product details page, where you can set up your listings, mockups, variants, and pricing. This is also where you can find the Express Delivery feature under Shipping for each product variant.

Once you check the Printify Express delivery box – a “Free shipping” profile is automatically applied to all product variants. That means you’ll need to include the shipping cost in the product’s retail price. So don’t forget to adjust your profit margins.

How Is Printify Express Delivery Different from Priority Shipping?

Priority shipping only speeds up the shipping part of order fulfillment and is provided by the shipping carriers. It does not affect order processing time or production flow.

Express Delivery, on the other hand, affects the entire order fulfillment process. Everything will be done within two to three business days, from prioritized order processing and production to delivery.

Why offer Express Delivery: Trends and statistics

Well, there’s a whole bunch of very good reasons:

• 22% of consumers abandon their carts due to slow delivery.
• When deciding between two sellers, 35% of customers lean toward the one offering faster delivery.
• And 40% of those consumers consider fast shipping to be anything within two days.
• Due to the gap between the number of consumers wanting express delivery and the number of sellers offering it, this is an excellent opportunity for retailers to exceed customer expectations and thrive among the competition.

Why are we introducing Express Delivery to Printify?

Merchants ask – Printify delivers. Literally. 

• Competitive Advantage. Surpass your competition by offering speedy order delivery at a reasonable price. Printify Express Delivery gives you a competitive edge over other merchants with nothing but standard shipping times.

• Attractive Pricing. 40% of consumers admit to choosing in-store shopping instead of online due to expensive deliveries. With our competitive pricing, you can offer convenience in terms of both – delivery times and costs.
• Streamlined Fulfillment. From efficient order processing to shipping – Printify Express Delivery ensures smooth order execution and enhanced customer satisfaction – all within one feature.

Isn’t this great?

Offer Printify Express Delivery to your most eager shoppers at a great price and get their goods delivered within two to three business days. Enhance your order fulfillment process and gain a competitive edge with Printify Express Delivery.